Tenants Info

Here at Gordano Property Services Ltd we know you will be aware of the news in the media at the impending agent fee ban to tenants. 

The values that underpin our business relationships are ones of fairness and honesty. Agents charging tenants simply for renewing tenancy agreements was never fair nor reasonable and frankly unconscionable.


However, we are ahead of the game here at GPS and will only charge you an initial fee of £150 per applicant/guarantor for referencing/administration until the ban takes effect.   

However, from June the 1st there are changes in the law which prevent agents charging fees. 

We will not charge for references post tenancy but we shall be open honest in accordance with our business ethics.

Please let us know if you have any problems which are not the tenant’s responsibility (see tenancy agreement), and obviously any concerns which affect safety, etc. Also, you are obliged to notify us of any planning applications that are made: these need to be brought to the attention of the freeholder/head lessor.

Secondly, please ensure that we have an up-to-date list of contact numbers for future reference. We want you to know when we are visiting for repairs, inspections, safety testing, etc.  Your consent to reference instruction forms our contract with you and your obligation to provide an attended email address & mobile phone number per tenant.

We shall of course be notifying utilities and the local authority on your arrival.

We would also like to take this opportunity to offer guidance for conduct throughout your tenancy. In Lord Denning’s summing up of Warren V Keen, it was said;

‘the tenant must take proper care of the place. He must if going away in the winter; turn off the water. Drain the boiler, sweep chimneys and clean windows as necessary. He must mend the electric light when it fuses. He must unstop the sink when it is blocked by his waste. In short, he must do the little jobs about the place which a reasonable tenant would do. In addition he must of course not damage the house, wilfully or negligently; and he must see that his family and guests do not damage it; and if they do, he must repair it.’

The above comments give rise to the implied covenant of ‘tenant-like manner’. With this in mind please do not commit ‘voluntary’ or ‘permissive’ waste. A toilet bowl seldom scrubbed will soon become disfigured with lime-scale. A carpet seldom cleaned will soon perish.   If your tenancy is a fully managed let a professional inventory will but used in conjunction with any arbitration with the government approved deposit scheme.


In certain circumstances your application will need a guarantor (weak earnings, self-employed, etc.), you will have to supply Guarantors who are legally responsible for non-payment of rent and all other contractual obligations in the tenancy agreement. They must be either in employment or in receipt of a suitable pension. They must also have no outstanding County Court Judgements and will be obliged to provide contact details the same as yourselves.


Rent does not include payment for utilities (gas, water, sewerage, council tax, etc.). Few lets contain white goods these days. The most convenient way to address this is to lease them from people like Forbes direct (0845 070 2328) They will install, maintain and remove white goods and TV/audio equipment at nominal cost. If you have white goods installed ensure they are correctly plumbed in by a qualified plumber for example.


We require one months’ rent (as deposit) and one months’ rent in advance. This must be in cleared funds – banker’s draft or cash.   Personal cheques are only acceptable if paid in advance and cleared –   normally five working days. Rent is paid via one bank standing order only.


Contact Us

If you would like more details on any of our services, please fill in our contact form or call 01275 814343.
Alternatively you can email us here: info@gordanoproperty.co.uk