Tenants Info 

The values that underpin our business relationships are ones of fairness and honesty. Agents charging tenants simply for renewing tenancy agreements was never fair nor reasonable and frankly unconscionable.

There are no fees for registering with us nor for accepting a property. We do charge for amendments to the lease should that be necessary. Please provide the following information when you register: ages and number of applicants, gross household annual income, occupations and if you have pets/smoke, etc as for now this remains a condition of the contract with your landlord.

Please let us know if you have any problems which are not the tenant’s responsibility (see tenancy agreement), and obviously any concerns which affect safety, etc. Also, you are obliged to notify us of any planning applications that are made: these need to be brought to the attention of the freeholder/head lessor.

Secondly, please ensure that we have an up-to-date list of contact numbers for future reference. We want you to know when we are visiting for repairs, inspections, safety testing, etc.  Your consent to reference instruction forms our contract with you and your obligation to provide an attended email address & mobile phone number per tenant.

We shall of course be notifying utilities and the local authority on your arrival.

We would also like to take this opportunity to offer guidance for conduct throughout your tenancy. In Lord Denning’s summing up of Warren V Keen, it was said;

‘the tenant must take proper care of the place. He must if going away in the winter; turn off the water. Drain the boiler, sweep chimneys and clean windows as necessary. He must mend the electric light when it fuses. He must unstop the sink when it is blocked by his waste. In short, he must do the little jobs about the place which a reasonable tenant would do. In addition he must of course not damage the house, wilfully or negligently; and he must see that his family and guests do not damage it; and if they do, he must repair it.’

The above comments give rise to the implied covenant of ‘tenant-like manner’. With this in mind please do not commit ‘voluntary’ or ‘permissive’ waste. A toilet bowl seldom scrubbed will soon become disfigured with lime-scale. A carpet seldom cleaned will soon perish.   If your tenancy is a fully managed let a professional inventory will but used in conjunction with any arbitration with the government approved deposit scheme.